Quality Management is the systematic process of ensuring that products, services, and workforce operations meet defined standards of excellence. It involves planning, control, assurance, and continuous improvement to enhance efficiency, compliance, and customer satisfaction. Key methodologies like Total Quality Management (TQM), Six Sigma, and ISO standards help businesses establish structured quality frameworks, minimize errors, and improve operational workflows.

Industries like manufacturing, retail, logistics, e-commerce, and facility management services (FMS) rely on quality management systems (QMS) to streamline workforce efficiency, maintain regulatory compliance, and enhance service reliability. For businesses managing contract workers, gig employees, apprentices, and blue-collar workforce, quality management ensures consistent performance, adherence to safety protocols, and improved productivity. By integrating HR and compliance software, companies can automate quality audits, monitor workforce standards, and drive continuous improvement across operations.