Informal Communication refers to the unofficial and spontaneous exchange of information between employees within an organization. Unlike formal communication, which follows structured channels, informal communication occurs naturally through casual conversations, social interactions, and workplace networking. It plays a crucial role in building workplace relationships, fostering collaboration, and improving employee engagement.

In industries like manufacturing, retail, logistics, and facility management, informal communication helps in quick decision-making, problem-solving, and knowledge sharing. Organizations can leverage employee engagement platforms, internal social networks, and open communication channels to encourage a positive workplace culture. When managed effectively, informal communication enhances teamwork, strengthens company culture, and boosts overall productivity.