Employee Net Promoter Score (eNPS) is a key metric used to measure employee satisfaction, loyalty, and overall workplace engagement. It helps organizations in manufacturing, retail, logistics, and facility management assess how likely employees are to recommend their workplace to others.

For businesses managing contract workers, gig employees, and blue-collar workforce, tracking eNPS provides critical insights into workplace culture, leadership effectiveness, and areas for improvement. Companies leverage HRMS platforms, pulse surveys, and feedback tools to analyze trends, address concerns, and implement employee engagement strategies. A high eNPS indicates strong workforce morale and retention, while a low score signals the need for proactive HR interventions.